Iburst Complaint
| SUPPLIER | Iburst | INDUSTRY | Telecommunications | ||
|---|---|---|---|---|---|
| BRANCH/AREA | Benmore | COUNTRY | South Africa | ||
| TIME / DATE | 08:06 Wed 3 Feb | PERSON RESPONSIBLE | iburst | ||
| CUSTOMER | tracy wam | View all reports by user |
0
2
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| PROBLEM | Billing / Accounts | ||||
| HEADLINE | Fraud, Unauthorized debit order of my account | ||||
| THE INCIDENT Wed 3 Feb 
|
iburst have been deducting a debit order of my account that has been cancelled. As of 20090730, I have a new contract with iburst for R199. My old contract was complete, which was R69. I was given 2 free months subscription and free activation and sim connection aswell. Since then they have deducted on DEBIT order from my account: R268 I phoned and complained, with reference no's: 1400595; 1405861, 0010084570. Speaking to Pricilla and the last person was Carla Roberts, which both promised to have my account sorted, aswell as cancel the debit order as I will pay my account via internet banking in months to come. This has been carrying on 2 long. As a single mom, with no child support, this money deducted is a lot of month for me!!!! Im tired of been USED!!!! and not listened to!!
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